Pastoral care is an act of love. God’s minister provides pastoral care because he loves the Word of God, and he loves God’s people. His care brings the ministry of the Word to wherever his flock is found, whether gathered before his pulpit on the Lord’s Day or in his study during the week: homes, hospitals, cemeteries, and prisons become places of the Lord’s mercy and grace. This requires that the man of God be available to his people – ready to go to them, and willing to care for them. It is the God-breathed Word that comforts the mourner, encourages the struggler, directs the confused, and rebukes the careless. The caring pastor trains his congregation in righteousness.
Biblical pastoral care does not exist apart from the ministry of the Word, and the Word must be ministered wherever the Lord opens for the pastor a door of opportunity.